Privacy Notice

Who we are

Finance Creator Network Ltd is the controller of the personal information described in this notice. We are a private limited company registered in England and Wales under company number 17222543.

Information we collect

We may collect:

• Your name, email address, telephone number, social-media details and other contact information.
• Information you provide in an application, enquiry, complaint, feedback form or other correspondence.
• Professional information relevant to membership, accreditation, partnerships or participation in FCN activities.
• Technical information about use of our website, such as your IP address, browser, device, pages visited and cookie choices.

How we use your information

We use personal information to:

• Respond to enquiries, feedback and concerns.
• Assess and administer applications, membership, accreditation and participation in FCN activities.
• Operate, secure and improve our website and services.
• Manage our relationships with members, partners and other stakeholders.
• Send updates where you have asked to receive them.
• Meet our legal, regulatory and record-keeping obligations.

Our lawful bases

Depending on the purpose, we rely on your consent, steps taken at your request before entering into an agreement, our legitimate interests in running and protecting FCN, or compliance with a legal obligation.

You can withdraw consent at any time, although this will not affect earlier use of your information.

Sharing your information

We may share information with trusted providers that support our website, communications, applications and administration.

We may also share it with professional advisers, public authorities or regulators where this is necessary or required by law.

We do not sell personal information.

Where third-party verification is part of an application, we will provide further information before that process begins.

International transfers

Some providers may process information outside the United Kingdom. Where this happens, we use an approved legal mechanism and appropriate safeguards to protect it.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected, including legal, regulatory and dispute-resolution requirements.

Routine enquiries are normally kept for up to two years. Application and relationship records may be kept for up to six years after the relevant process or relationship ends. Marketing information is kept until you unsubscribe or your consent is withdrawn.

Cookies

Our website may use essential cookies and, with your permission, analytics or other optional cookies.

You can manage optional cookies through the cookie settings on our website. More information is available in our Cookie Policy.

Your rights

Depending on the circumstances, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct or delete it.
• Ask us to restrict its use or object to how we use it.
• Receive certain information in a portable format.
• Withdraw consent where we rely on consent.

You can also complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the opportunity to address your concern first.

Changes to this notice

We may update this notice when our activities or legal obligations change. The latest version will be published on our website with its effective date.